Rolling Admission / Ongoing Classes: You can change your reservations up to the day before your class. Go to “swap your classes” to change the reservation. This applies to classes with variable start dates, such as Sports & Games, Puppy Kindergarten, BAT Clinic, etc.
If you need to cancel, pro-rated refunds are available for rolling-admission classes. Your refund will be for the remaining reservation days, starting with two (2) days after your cancellation. So if you call or email to cancel on a Monday, the refund will be for the number of reservation days from Wednesday through the end of your membership.
Example 1: If you have a 4-week class pass and you have attended 3 sessions and have let us know at least 2 days before the 4th session, you will get 1/4 of your pass price back.
Example 2: If you have a Puppy Plus membership and give us enough notice so that you have used 8 sessions and will be refunded for 4 sessions, then you have basically used a full Standard membership (6 reservations) plus 2 more. That’s 2/6 (or 1/3) of the extra reservations that the Pupply Plus membership gets you. So your refund would be 2/3 of $70, which is the price difference between the Standard and Plus membership levels. That’s $46.67.
If you want to change your membership plan, you can receive a prorated portion of the difference between the two plans.
Private Sessions: We will give you a Full Refund if you notify us at least 7 calendar days prior to your private session. You may only change your reservation up to 2 days before your session by calling the office. A 50% refund is available 1 days prior to your session. No refunds will be available after that time.
For private session packages, we will refund the fee that remains after charging regular price for the sessions used. If you give 7 days’ notice and didn’t use any sessions, we will refund the entire fee. If you have used 2 of the 5 sessions, for example, we will subtract the regular cost of 2 sessions from your fee and refund the rest. Private sessions don’t expire but no refunds will be given after six months from the date of purchase.
Puppy Camp Hours/Late pick up
Puppies enrolled in Puppy Camp can be dropped off between 7:30am and 8:00am, and may be picked up between 11:30am and 12:00pm (noon). If you are late and we need to take care of your puppy beyond noon, there will be a $40/hour charge, billed in fifteen-minute increments.
Registration for training implies that you have agreed to the following:
I understand that attendance at a dog training or play session may pose some risk to myself, members of my family, my guests, and my dog(s) and expressly assume the risk of any damage or injury (to myself, my dog(s), and/or any minors attending a dog training session with my) incurred as a result of a dog training session conducted by or on behalf of Ahimsa Dog Training, LLC.
I understand that it is my responsibility to supervise my dog(s) for their safety and the safety of other dogs and people.
If I am bringing children to the session, understand that it is my responsibility to supervise them for their safety and the safety of the dogs.
I am responsible for damages caused by my dog(s) and/or my guests and family members.
To minimize all risks, I agree to disclose to the trainer any danger or sensitivities my dog(s) may present. I will immediately inform the trainer of any situations that may provoke aggression in my dog(s) and be responsible for avoiding those situations.
In consideration of my participation in a dog training session or sessions conducted by or on behalf of Ahimsa Dog Training, LLC, I, on behalf of myself and any minors attending the dog training session(s) with me, waive, release, and agree to hold harmless Ahimsa Dog Training, LLC and any and all of its employees, volunteers, agents, insurers, and successors from any and all causes of actions, claims, demands, losses, injuries, and damages of any kind which may be sustained by them or their dog(s) in connection with the dog training session.